Lack of accurate vehicle valuations data compared to the live market when assessing a policy holder claim situation, requiring claims handlers and engineering teams to perform time heavy manual marketplace reviews leading to inconsistency and high cost to serve. Difficulty in being able to provide an impartial view with the lack of a consumer known automotive industry brand backing the valuation to give the policy holder trust and transparency. Fragmented data suppliers for vehicle, valuations and provenance data, resulting in technical overhead and risk in non-performant integrations.
Full API integration into the claims management systems and process where Auto Trader data is consumed to decision make and settle total loss claims, meaning that all processes in the claims journey happen through a single API integration.
Reduction in the volume of suppliers to achieve a single API provided solution for all required vehicle data significantly reducing resource cost as well as improving supplier costs. Improved accuracy in vehicle valuations, being data driven at a scale no other supplier can produce as well as retail time updating to ensure every vehicle is valued in line with the current market conditions.
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